Easy Returns & Exchanges with Online Purchases
We offer a 14-day return or exchange policy from the day you receive your order.
We're happy to refund any frames/sunglasses you are not 100% happy with providing we receive them unused, with a completed returns form within this 14 day period.
You will be credited via your original method of payment and notified via email when this process is complete.
PLEASE NOTE WE ARE UNABLE TO REFUND THE COST OF PRESCRIPTION LENSES AS THESE ARE BESPOKE ITEMS.
Please send all returns to:
Patrick Moore Opticians
Ashleaf Shopping Centre
Any queries simply e mail us and we will answer any questions you have.